Frequently Asked Questions

At Wooden Cuties, we have three main collections: Signature Collection, Classic Indoor Collection, and Classic Outdoor Collection. Here’s how you can easily tell them apart:

1. Signature Collection:

• This collection includes both birds and other animals (such as dogs, dolphins, pandas, and more).
• Products in this collection feature our new, more detailed design language, with a sophisticated, lifelike appearance.
• All items in the Signature Collection are suitable for both indoor and outdoor use, thanks to their special all-weather protective coating, which ensures they can withstand harsh outdoor conditions while maintaining their beauty.

2. Classic Indoor Collection:

• This collection includes birds and other animals designed in our old, simpler design language, which is more object-like in appearance.
• Items in this collection are designed for indoor use only and do not have the protective finish needed for outdoor display.

3. Classic Outdoor Collection:

• This collection includes birds and other animals from our old design language, but with an added all-weather protective coating.
• These products are suitable for both indoor and outdoor use, as they are designed to withstand various weather conditions while maintaining their original appearance.

For more details, each product page provides specific information about whether the item is suitable for indoor or outdoor use.

Our products are handcrafted from ethically sourced basswood, ensuring each piece is both sustainable and durable.

Yes, all our products are certified and made using eco-friendly, non-toxic paints, making them safe for children and suitable as kids' toys.

Simply dust your wooden items with a dry or slightly damp cloth. Avoid using harsh chemicals or submerging them in water.

Yes, products from our Signature Collection (including birds and other animals) and our Classic Outdoor Bird Collection are designed for both indoor and outdoor use. These items feature a special all-weather protection finish, making them suitable for outdoor environments, even in harsh conditions.

However, products from our Classic Indoor Bird Collection and other items in the Classic Collection are intended for indoor use only, as they do not have the protective finish required for outdoor durability. Please check the product details on each page to ensure you select the right item for your needs.

Currently, we do not offer customization or personalization services. However, our unique designs are crafted to add a special touch to any space.

Shipping times vary depending on your location. Typically, orders are delivered within 7-10 business days. You will receive a tracking number once your order is shipped.

Yes, all our products come in beautiful, gift-ready packaging, perfect for special occasions.

For every product sold, we plant a tree in partnership with Tree Nation, helping to restore forests around the world. To date, we have planted over 38,000 trees thanks to our customers.

Yes, once your order is shipped, you will receive a tracking number via email, allowing you to monitor your package’s journey.